Question: Are you local and/or how often do you operate at each location?
Answer: We are based in Gilbert, AZ and have events throughout the state.  As we grow, we are also expanding into other states, such as California, New Mexico, Texas, Colorado, Minnesota, Ohio, Florida, Alabama, Louisiana, Georgia, Oregon and others. Please check our web site for exiting new about future Gold Events USA locations.

 

Question: When I attend one of your events, how long will I have to wait?
Answer: Generally when visiting one of our events you will be assisted immediately. In some instances there may be a short wait as we are helping other customers with their items. If you prefer a private appointment we can accommodate your needs, call 877-385-0001.

 

Question: Some of my jewelry have stones, will you remove them?
Answer: If your item(s) contain stones in an extended setting we can usually remove them safely. If the stones are set inside a setting we are unable to remove without the risk of damage to the stones. Due to liability reasons, we would prefer not to remove stones in these settings, however if we have your written authorization, we will attempt, without guarantee to remove stones that we have reasonable access to, and time to do so.

 

Question: How long does it take to get paid for the items you evaluate for me?
Answer: You will be paid at the time of the sale with a check from Gold Events USA, in accordance with local and state ordinances.

 

Question: What is the “spot price?”
Answer: “Spot price” refers to the market price that a precious metal like gold, silver or platinum is trading at that day. We use the New York Spot price to determine what we pay for items.

 

Question: How do you determine the amount of gold, silver or platinum in a piece of jewelry?
Answer: We use a unit called a “pennyweight” for Gold & Platinum (Twenty pennyweight (dwt) = 1 troy ounce; and we purchase Silver using the Troy Ounce (ozt) unit.

 

Question: What kind of items can I bring in and is there a limit?
Answer: There is no limit on the items you can bring, as long as they are made of gold, silver, or platinum. Everything from a broken necklace to old silverware can be turned into cash.

 

Question: What if I don’t like the price you’re offering or have changed my mind?
Answer: If you don’t agree with the price being offered, there is never an obligation to sell your items to Gold Events USA. If after selling you have a change of heart, simply return to our event and we will gladly exchange your items from the check we issued you at the time of the transaction.

 

Question: Do you buy coins?
Answer: Yes we buy USA minted coins including (but not limited to): Wheat & Indian Head Penny, Buffalo/War Nickel, Dime (‘64 and earlier), Quarter (‘64 and earlier), Silver Dollar, 50 ¢ (‘70 and earlier), .999 pure gold coins, .999 pure silver coins.

 

Question: Do you buy silver without a hallmark?
Answer: We purchase silver that is stamped 925, Sterling or 999 Pure Silver. We do on occasion purchase Native American silver. Please ask to speak with a manager if you have some Native American silver items. Normally, if the item does not contain an identifying stamp we will not be able to purchase the item(s).